To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

You can return your items within 14 days of recieving your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging
  • Gift cards, perfumes or apothecary items are not available for return

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • There are no charges for return// free returns
  • Original shipping charges are non-refundable

 

How soon will I get my store credit?

  • Once your return is received and inspected, we will add store credit to your existing account. We will also notify you if we reject the return.
  • If you are approved, then your return will be processed, and a credit will be applied to your account, within 10 working days.